1. Representation of project/new business at customer
-Responsible for the new business/project quotation, contracts, NDA, supplier survey, etc.
-Communicate with Customers process improvements related to their V/V and FA order and processing patterns;
- Provide exceptional customer service by assessing customer delivery, quality requirements and other relevant project issues;
2. Representation of project at internal department
- Be responsible for the contact window for the customers and internal department
-Work with the internal each project team on the introduction of new products.
- Receive & review forecast, PO from customers and forward the forecast to internal related department and load order into SAP system
- Escalate & address issues when there's potential risks on delivery per the commit date
- Coordinate with internal team on the customer Sample/FA, working with internal project core tem to make sites to ensure customer satisfaction as it relates to meeting/exceeding customer order requirements and arranging all the shipping document
-Work with Finance and Accounting departments to assist and help with invoice and overdue payment related issues.
3. Responsible for the arrangement for customer visit
4. Other tasks assigned by the manager or supervisor
1. Bachelor degree in Business related field or major in English or relevant
2.Fluent written/Oral in English
3.Proficiency with MS Office