Purpose & general responsibilities of the position:
The person will be responsible for digesting process automation requirements and developing tools to realize the requirements to help the operation team improve working efficiencies and productivities, reduce manual update error to support operation qualities control, sustain performance accordingly.
Meanwhile support the improve opportunities identify through Gemba/Sit-in and also technical training delivery for capacity building.
Specific responsibilities of the position:
? Assist to capture the business requirements and understand from business team and develop the technical solution to improve efficiency and reduce human error;
? Assist to draft development plan for each project and fulfil the developments and modifications of the tool;
? Support Local and Global Projects to deliver the project result;
? Assistant for Automation solutions promotion, hyper-care, maintenance and benefit tracking;
? Assist to implement and develop the new technology in Customer Service Team;
? Other ad-hoc tasks from direct manager.
Specific requirements for the position:
? Major in Computer Science, Computer Engineering, or Data Science in university;
? Working duration should be more than 6 months or longer;
? Proactive team player with good interpersonal skills and team work spirit;
? Willing to learn and willing to try oriented working style;
? Fluent Mandarin/English communication;
? Good at Ms Excel Skill;
? Prefer 2022 graduates.
Any of below skill or experience would be prioritized:
o Good at VBA macro development;
o Able to handle SQL Database;
o Able to use .NET(C#) or Python programming skill;
o Any other Programming language.