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Service Engineer Supervisor_Mianyang 贝克曼库尔特商贸(中国)有限公司 绵阳 1.5-2万/月 06-15

学历要求:本科|工作经验:5-7年|公司性质:外资(欧美)|公司规模:500-1000人

职责描述:FUNCTION: This position will have responsibility of providing high quality field service support to the customers in the region and to assist in handling departmental affairs.BASIC PURPOSE OF THIS POSITION: This will include providing high quality field service support to the customers for instrument installation, maintenance, repair, check-up and training to customers and assuring customer satisfaction in the area.ESSENTIAL DUTIES AND RESPONSIBILITIES: The incumbent will also be responsible for, but not limited to the following duties: ?Works with other Service Engineer as a proficient CTS team?Poses the technical specialty in some product lines and able to instructs other engineers’ work. Able to complete complicated service calls and service assignments?Sell service contract and other service products in the area?Be responsible for service revenue and expenses target in own area?Provides high quality service to Beckman Coulter users and achieve customer satisfaction and optimal service quality?Provides support to inter-company groups like attending seminar, user training, customer demo and exhibition?Assist in conducting product training ?Maintain own tools, carried service parts and technical information in good conditions?Fill-in and submit the field service report, expense report, trip report and work report timely?Answer customer inquiries?Assist Regional Services Manager in managing dealer service performance?Assist Regional Services Manager in handling departmental affairs任职要求:ESSENTIAL QUALIFICATIONS:EDUCATION & SKILLS: ?Bachelor degree or above, major in Biomedical Engineering, Mechatronics, Medical Devices, Medical Electronics, Automation & Control or other relevant professionals?Good English skills in speaking, reading and writing, pass CET 4?Familiar with computer hardware and common software such as Windows system, Microsoft OfficeWORKING EXPERIENCE: ?At least 5 years of working experience in service and 2 years of working experience in team management.?Being experienced in life science industry or medical device industry is preferred

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