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IT运维工程师实习 IT SERVICE DESK APPRENTICE

150元/天

铭陆企业管理咨询(上海)有限公司 查看所有职位

上海-闵行区  |  在校生/应届生  |  本科  |  招1人  |  04-12发布

职位信息


IT Service Desk Apprentice

REPORTING TO : Regional IT Infrastructure Manager

GEOGRAPHICAL Shanghai, China REPORTING LOCATION :

Period: About 4 months based on candidate’s availabilities (during Winter holidays)

WORKING LOCATION : Shanghai, China

Description: The candidate will be based in Shanghai, joining NSC IT Infrastrucuture CN team, mentored by IT ServiceDesk South China. He/she will be trained with basic IT support technique - AD operations, printers, Emails, Computer trouble shooting, MS Office and documentation skills.

Projects List:

Project Description Mentor User

- Data Storage Policy Roll Out Shanghai Apprentice will be trained with standard PC settings in Eurofins. He/she will go to IT System Users seats, install backup widget on each computer, verify the availability to backup. Finally help user sign the checklist form.

- Inventory Management Apprentice will be trained with CMDB (possibly), manually add/update computer information which is not connected to Eurofins network (for all China) Ryan Xue Payment Document Apprentice will be trained with IT Infra CN expense claim process and documentation for IT purchase and eventually improve the process.

- Daily IT Support Apprentice will be trained with common IT Incidents and IT Service Requests (account creation , email, folder access, OTRS etc). Will be part of daily user support role answering phone call, register ticket and solve if possible. Ryan Xue

SPECIFIC ASSIGNMENTS :

  • N/A

  • OTHER ASSIGNMENTS :

  • Based on requirement

    PERFORMANCE APPRAISAL CRITERIA:

  1. Satisfaction from mentor

  2. IT System Users’ satisfaction

  3. Project completeness

    .

REQUIRED PROFILE :

Personal Skills :

Desire to learn

Patient

Honest

English Communication

Hard Working


Initial Education Background : Major or equivalent in IT

Language skills and level expected : Moderate writing English required (Mother tongue; Fluent; Professional)

Type and duration of previous experience : N/A

Technical knowledge : N/A


职能类别:网络管理(Helpdesk)

联系方式

上班地址:浦江镇陈行公路2168号18幢

地图

公司信息

欧陆科技集团(Eurofins Scientific Group)是国际著名的检测认证机构,1987年创立于法国,现已成为国际检测认证行业的领袖企业之一。集团运营遍布50多个国家及地区,并拥有超过800家实验室组成的全球网络。欧陆科技集团业务涵盖食品与饲料、电子电器、生物医药、材料科学与工程、环境、农业科学、化妆品与个人护理产品及消费品等众多行业领域。在全球,欧陆科技集团拥有逾5万名员工,为我们的客户提供咨询、测试、审核、认证、培训及验货等专业技术服务。我们拥有超过20万种可靠的分析方法,每年进行不少于4亿次的测试。自1997年于法国巴黎上市以来,欧陆科技集团的业务量以年均50%的速度增长。截至2019年底,总营业额已超过45亿欧元。

欧陆科技集团自2005年进入中国市场,从引以为傲的食品检测领域到消费品检测这一新兴市场,欧陆在稳固自身擅长领域的同时稳步开拓了新的市场、发展了新的业务。先后在苏州、深圳、香港、大连、青岛、上海成立了实验室和销售办事处。

目前欧陆在中国覆盖的检测领域有食品、药品、饲料、玩具、杂货、电器、纺织品等。提供的服务包括咨询、测试、认证、审核、验货、培训和感官分析。

铭陆企业管理咨询(上海)有限公司系欧陆集团下属的独立公司,提供管理咨询服务,现因业务需要,招聘相关人员,如果您能成为我们的员工,我们将为您提供:

优良的工作条件和环境
优厚的薪酬和福利待遇
带薪假期
极具灵活性的个人职业发展空间
稳定性高的行业

加入欧陆,必将成为您正确的职业选择!
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