Are you excited by the prospect of working in a dynamic and diverse workplace? Are you looking for a career where you can learn and leverage many different skills? We are looking for someone like this to:
First point of contact for internal and / or external business partners, clients, account managers and relationship managers within a highly regulated environment
Seek to deliver a best in class client experience, using innovative approaches to identify and address client needs
Consult with senior staff on complex issues
Ensure efficient issue resolution through research and proper escalation
Identify and recommend methods to improve processes, reduce risks, increase controls, and increase customer satisfaction
Commit to a culture of continuous improvement centered on client service
The team supports the Investment Banking securities businesses covering global markets and institutional clients
The team works closely with front to back office regionally and globally for managing internal and external client queries, trades allocation, confirmation exceptions and account opening.
Our key objective is to deliver excellent client services with continuous improvement on process efficiency and risk control.
Bachelor degree or above
Strong Communication; Fluent in English is a must
Strong Client Focus behavior; Solid interpersonal skills
Drive and Commitment; Effective time management and ability to meet deadlines;
Risk & Professional Behavior; Good understanding of risk & control environments
Preferred to have knowledge of financial products.
A great communicator, you know how to speak with people at all levels.
Analytic, with the ability to provide practical solutions with minimized risk.
A strong team player who takes initiative and works well under pressure.
Hire Location Wuxi, China