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助理专员,销售服务

上海国际主题乐园有限公司(上海迪士尼度假区) 查看所有职位

上海-浦东新区  |  在校生/应届生  |  大专  |  招1人  |  07-12发布

职位信息

助理专员,销售服务

业务部门: 销售

工作地点-国家/地区: 中国,上海

职位介绍:

这个角色[RG1] 是销售服务团队下的一个业务职位,为销售运营工作的顺利开展提供关键支持。该岗位需要为销售部的渠道合作伙伴提供流程管理和业务性及事务性工作支持,主要包括:与新签渠道合作伙伴进行合同签署及系统对接;协助完成销售合同流程、相应管理及合同预定单流程等具体操作;了解上海迪士尼度假区的相关产品,同时可以熟练运用不同运营系统,为销售工作提供关键支持。您需要发挥沟通枢纽职责,整合销售部内部需求,同时保证对外发布信息内容的一致性。 

工作内容:

  • 您将为各销售渠道提供运营支持,包括:
  • 协助完成及管理销售合同流程;
  • 协助完成订单流程;
  • 协助完成订单及团队服务的相关工作;
  • 协助处理紧急运营事务。
  • 您将与技术团队合作,为合作伙伴提供日常系统支持;
  • 您将与公司内部部门协作,确保各销售渠道新产品的测试成功及顺利上线;
  • 您将支持渠道合作伙伴完成相应合约以及技术支持工作。
  • >

我们希望您:

  • 熟悉各项销售服务工作的完成流程:支持渠道合作伙伴完成相应合约以及技术支持工作,熟悉日常运营流程并遵守相关政策和准则;
  • 熟悉销售产品:了解产品属性及销售政策;
  • 熟悉运营系统:可熟练应用多种运营软件,包括但不限于管理系统及预订系统。具有预订及操作系统管理经验者优先;
  • 作为销售部与渠道合作伙伴及客户之间的运营联络人,需要能够为销售部的商务运作提供高效的运营支持;
  • 具备高效的沟通能力,在公司各个部门间进行沟通协调,确保有序合作;
  • 拥有本科及以上学历。

关于上海迪士尼度假区:

作为全球家庭娱乐业的领军企业之一,上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们,在这个充满奇幻、想象、创意和探险的全新世界里,为度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后,您都拥有无限机遇。

* 我们致力于提供平等的就业机会,欢迎残障人士申请职位。

* 具体的福利基于职位有所不同,可能根据公司政策进行调整。

* 上海迪士尼度假区不会委托任何人或第三方机构向求职者收取费用。候选人请务必通过度假区官方招聘渠道获取度假区招聘的相关资讯。


Associate Specialist, Sales Service

Line of Business: Sales

Location: China, Shanghai

Job Summary:

This role is an operational position under the Sales Services team, and the Operations position within the Sales Services team provides key support for the smooth running of sales operations. This position’s purpose is to provide of fulfillment, clerical, mainly contracting and support to all sales channels that we manage, predominantly travel trade channels; Contact signing and system connecting with partners; Need to be equipped with knowledge on numerous fulfillment paths/procedures, promotional products, plus be able to operate various operational system that are critical to our business. This role also act as a “bridge” to centralize sales internal requests and to connect with external partners in one voice.

Key Responsibilities:

  • You will provide sales operational support to each sales channels, including:
  • Assist in completing and managing the sales contract process;
  • Order fulfillment;[RG2]
  • Support partners with service works;
  • Assist in handling emergency operations.
  • You will work with system support team to provide daily system support to partners;
  • You will work with internal departments to ensure the successful testing of new products in the sales channels;
  • You will support the contract signing and related technology issues for trade partners.
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Desired Qualifications:

  • Knowledge on fundamental fulfillment procedures: the holder of this position needs to support channel partners to complete corresponding contracts and technical support work, and should be familiar with daily operation in compliance with relevant policies and guidelines;
  • Knowledge on sales products: understand product attributes and sales policies;
  • Knowledge on operational systems: the job holder has to have knowledge on multiple operational systems, including property management system and reservation system, experience in reservation and operating system management is preferred;
  • As the operational liaison between Sales and channel partners and customers, you need to be able to provide efficient operational support for Sales' business operations; Efficient communication skills to communicate and coordinate between various departments of the company to ensure orderly cooperation
  • Bachelor’s degree or above.

About Shanghai Disney Resort:

As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.

* We are committed to providing equal employment opportunities and welcome applications from candidates with disabilities.

* Specific benefits vary between different roles and may be adjusted according to company policy.

* Shanghai Disney Resort does not charge a fee to submit job applications and has not authorized any individual or company to charge to do so. Please always check our official channels or platforms for the most relevant recruitment information.

[RG1]Suggest 岗位

[RG2]Not align with the Chinese counterpart. Please revise


职能类别:网络/在线客服

联系方式

上班地址:川沙上海迪士尼度假区

地图

公司信息

作为全球家庭娱乐业的领军企业之一,上海迪士尼度假区为我们的游客带来独具一格的服务和珍藏一生的记忆。加入我们,在这个充满奇幻、想像、创意和探险的全新世界里,为每年数以百万的度假区游客创造欢乐。无论您的迪士尼旅程走向台前还是幕后,您都拥有无限机遇。
As one of the worldwide leaders in family entertainment, Shanghai Disney Resort delivers legendary service and a lifetime of memories for our guests. Joining us in a new world of fantasy, imagination, creativity and adventure involves creating happiness for the millions of guests who visit our Resort each year. Whether your career journey here is onstage or backstage, there are almost unlimited opportunities for growth and personal development at Shanghai Disney.
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