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招聘信息 | 企业服务


Sales Support(销售助理)-00142


国际SOS 查看所有职位

上海-杨浦区  |  无工作经验  |  本科  |  招1人  |  02-22发布  |  英语精通

五险一金 补充医疗保险 餐饮补贴 通讯补贴 交通补贴 绩效奖金 年终奖金 定期体检


Key Responsibilities:

Renewal & Account Extension

? Support Business Development (BD) team in the renewal and extension of existing accounts by demonstrating value of cooperation with Aspire.

Development of Customer Relationship

? Ensure that all Aspire products, services and delivery processes are fully understood by the client

? Work with BD and other CS team to drive client communications with their customers, proactively engage clients to promote service utilizations and effectively manage clients’ expectation. Activities including periodical activities reports, service reviews, case story drafting, co-marketing & promotion activities

Liaise with internal departments involved in service delivery

? Respond to client service requests/complaints in an efficient manner

? Provide regular activity reporting to client

? Implementation on operational related procedures including

- Standard Operation Procedure

- Billing Procedure

- New client & program implementation procedure

- Program Decommission procedure

- ACS related

- Ad hoc S&M and operational functions related procedure

Required Skills and Knowledge

- People skill: relationship building and nurturing (both internal and external customers)

- Communicates well, both verbally and in writing

- Computer skill including Word/Excel & PowerPoint

- Data Analysis skill

Required Competencies

- Customer Orientation (internal and/or external customers)

- Strong sense of responsibility and ownership

- Strong sense of servicing and support

- Eager and quick to learn

- Positive working attitude

- Ability to work under pressure

- Well-organized and detail-oriented

- Ability to implement plans & activities

- Result-oriented

Required Work Experience

- Account servicing experience in a business-to-business environment

- Data analysis work experience

- 3 years’ experience in service industry

- Related sales support experience

Required Qualifications

- Bachelor degree

Required Languages

- Native Chinese and Fluent English






International SOS / 国际SOS
International SOS (internationalsos.com) is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 850 locations in 92 countries. Our expertise is unique: More than 11,000 employees are led by 1,400 doctors and 200 security specialists. Teams work night and day to protect our members.
We pioneer a range of preventive programmes strengthened by our in-country expertise. We deliver unrivalled emergency assistance during critical illness, accident or civil unrest. We are passionate about helping clients put Duty of Care into practice. With us, multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or overseas.

*International SOS will keep all privacy information strictly confidential and will only use for recruitment purposes.

国际SOS(http://www.internationalsos.com)是世界领先的提供国际医疗及安全援助服务的公司,总部分设在伦敦和新加坡,分支遍布全球90多个国家。我们拥有11,000余位员工,其中包括1,400名医生和200名安全专业人士组成的专业团队,为会员提供7×24 全年不间断的服务。

2017年,国际SOS中国荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”(BSET COMPANIES TO WORK FOR IN ASIA),国际SOS是医疗健康行业中唯一获得此荣誉的企业。