1. Handling daily customer inquiries through phone, fax and email.
2. The incumbent is accountable for processing customer orders and acting as the primary contact for customers on all order-related enquiries.
3. Handling complaints
4. Maintaining high service levels and improving overall service processes and quality
5. Provide ad hoc administrative support when required
1. Graduated in 2020
2. Fluent in English written and orally.
3. Major in international economics and trade is prefer
4. Outstanding telephone manners and highly customer-oriented.
5. Initiative to work on enquiries and solve problems independently.
6. Integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety