Overall Aim of the Job (Mission):
As the team member of tenant management function for the respective shopping centre, provide professional support and management to tenants so as to improve rent revenue and Tenant Satisfaction.
· Conduct tenant sales and operation performance review
· Analyze tenant performance and report to Centre Management
· Well understand our tenants – their business, strategies, customers, and trends that impact their need for space
· Coordinate retailer visual merchandising in the Centre
· Coordinate with tenants and support effective implementation of set guidelines, systems, and procedures pertaining to lease terms, Centre Regulation and Tenant Operation Handbook
· Assist in tenant meetings scheduling and organize meeting as requested
· Assist in revenue generation with tenant / sponsorship involvement
· Assist in accounts receivable monitoring and collection efforts
· Manage tenant move-ins, move-outs and relocations
· We prefer new graduated or 3-5 years working experience in Retail Sales and Marketing Management, Project Coordination, Property Management
· Experience in commercial leases. Budgeting and financial reporting
· Excellent interpersonal, organizational, time management, oral and written communication skills both in English and Mandarin.
· New graduated with university education or 3-5 years retail industry related experience is preferred
· Good understanding of the retail and its relation to negotiated deal points.
· Good negotiation skills with a flair for the creative; able to engage with entrepreneurs, small business operators and national retailers
· Ability to deal with multiple projects and tasks effectively and establish priorities
· Pay attention to detail and ability to follow through
· Self-motivated, proactive individual with a positive attitude
· Good knowledge in MS Word, Power Point Presentation, Excel and MS Project
Specific Organizational Requirements
· Business travels 25-30 days / year nationally and max.5 days internationally
· Flexible working hours including weekends.