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Business Solutions Process Analyst

Your role

Do you have a knack for analyzing business processes? Are you keen to understand how things work? Can you turn requirements into practical solutions? We’re looking for someone who can:

  • engage with Process Owners, Process Managers and Subject Matter Experts and document process architecture changes and obtain required sign-offs

  • identify potential additional levers for process improvement (e.g. automation, near-shoring offshoring, outsourcing)

  • support change and innovation to deliver operational efficiency and effectiveness

    Your team

    Sitting within Group Operations, you will be working as part of the Service Delivery Transformation Team, which acts as a center of competence for process (re-) design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations.

    Your experience and skills

    You have:

  • academic degree or equivalent with experience designing and executing successful process optimization and change management projects

  • a strong written and verbal communicator, comfortable interacting and collaborating with colleagues and stakeholders at all levels and from different cultures to help them achieve their goals

  • good understanding of operational processes within the financial industry

  • Lean Expert and/or Lean Six Sigma experience – formal certification is a plus

    You are:

  • a multitasker, team player and able to thrive when no two days are the same

  • highly organized, self-sufficient and proactive

  • passionate about operational excellence

  • customer orientated and focused on service quality

  • fluent in English both oral and written

  • able to travel 25% at least

职能类别: 咨询员 其他

关键字: RPA Robotics





Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world. We are about 60,000 employees in all major financial centers, in almost 900 offices and more than 50 countries. Do you want to be one of us?

Together. That’s how we do things. We offer talented people around the world a supportive, stimulating and diverse working environment. We’ll value your passion and commitment. And reward your performance.