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售后工程师 烟台澳斯邦生物工程有限公司 烟台 4.5-9千/月 05-22

学历要求:本科|工作经验:1年|公司性质:合资|公司规模:150-500人

岗位职责:1、负责本区域设备维护和维修。设备类型包括全自动酶免分析仪和全自动核酸提取系统。客户群包括血站、医院、法医、CDC和CIQ等单位2、为客户和代理商提供技术指导、并建立良好积极的工作关系;3、促成服务协议及应收账款的达成任职要求:1、35岁以内,本科及以上学历,生物医学工程,、电子工程、机械设计及自动化、医学检验,生物等相关专业;2、医疗器械维修从业资历两年及以上的业内工程师。3、英语能力至少通过大学四级,能看懂英文手册,掌握基本的计算机应用能力;4、做事细心敬业,形象阳光,适应出差的工作模式。5、良好的动手能力及逻辑思维能力

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CS Customer Service Engineer 客户服务工程师 西门子医疗系统有限公司 异地招聘 0.8-1.5万/月 05-21

学历要求:本科|工作经验:5-7年|公司性质:外资(欧美)|公司规模:5000-10000人

Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Your tasks and responsibilities: Perform installations, start-ups, maintenance, repairs and updates of all products within his/her area of expertise and assisting with other products under supervision.Communicate and accept all operative advices and requirements from the Customer Care Center and sub-region.Escalate technical incidents to Regional Support Center(RSC) and Regional technical manager(RTM) with timely feedback, and report any customer relative issues to Customer Service Manager(CSM) of sub-region.Found potential business chance and report to Customer Service Manager(CSM) as SCR project demand.Follow the PSI process during service in time.Ensure the proper use of tool & test equipment and report the usage on any related service report.Comply to national and local regulations and safety standards, as well as technical and operational guidelines from Siemens HealthcarePerform as cost-effectively as possible for all responsibilities and jobs and take profitability into accountMaintain highest customer satisfaction, in particular within the framework of Siemens Healthcare, Customer ServicesSupport the SERVOR Service process and ensure optimal performance in all process activities related to within his/her area of responsibility(Sr. CSE) Support the new CSE development via Mentor/Mentee projectFulfill other tasks assigned by Supiror Your qualifications and experience: Bachelor Degree(or above) with major in Bioengineering/Electric/Electronics/MachineryAt least 2 years' experiences within customer service in the field of medical equipment/ electric equipmentIT and networking skills, analytical skills to diagnose and troubleshoot a problemGood command of English for international training & service documentationBusiness result-oriented, intercultural sensitivity, quick learner and resourceful self-starterPositive attitude, hard-working, self-motivated, able to work under high pressureFrequent travel is required Our global team: Siemens Healthineers is a leading global medical technology company. 50,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services. Our culture: Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. As an equal opportunity employer, we welcome applications from individuals with disabilities. <use your country EEO required language where applicable> <Add contact information if applicable> We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes.

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